Identify the Client
For the intended use of damage claims, the identification of the client is of particular importance. The client is the party or parties who engage an appraiser (by employment or contract) in a specific assignment. The client identified in the appraisal is the party or parties with whom the appraiser has an appraiser-client relationship in the related assignment and may be an individual, group or entity.
The client could be the insurance company or the moving company’s claims adjuster. On the other hand, the client might be the insured or, in the case of a household move, the shipper ( i.e., the owner of the property). The appraiser-client relationship carries with it significant ramifications regarding trust, confidentiality, disclosure, and liability. The appraiser has that relationship only with identified client and with no other, thus the significance of clearly identifying the client.
Objective of a Damage Claims Appraisal
While the primary objective of a damage claims appraisal is typically to provide an opinion of value (usually market value or replacement value), damage claims appraisals may require the appraiser to provide other types of information as well. Such assignments may require the appraiser to note detail not normally required in an appraisal, such as the existence of pre-existing damage including even minor and common every day wear and tear.